Corporate Social Responsibility is and always will be a very current topic, as it accommodates for the human resource factor of growth and success, and therefore makes a big difference when it comes to consumer choice and employee allegiance. Facilities are by nature managed for productive and comfortable living, which is assured by the wellbeing of ourselves and our environment, as well as the fairness of our approach to diversity and inclusivity. COVID-19’s huge effect on most types of business operations may have naturally led to a shift in CSR priority. We’ve spoken to industry leaders in our Spotlight Interviews from 2020 to 2021 and have compiled some interesting comments on this matter.