Virtual 3D tours became one of the most important tools to sell real estate projects. The new digital buyer in considered the best source to capture Data using analytics and A.I solutions as Bots. Based on harsh COVID-19 lockdowns in Latam we have learned (the hard way) how to deal with the new real estate lead based on the data they gave us and therefore, giving them the power to auto-manage on the new virtual customer journey. Are we using virtual 3D tours to understand our clients?