Nicky Dorman of Hyperoptic and Debra Yudolph of SAY Property Consulting present the results of their large scale research into what tenants and residents really want from technology, particularly around choice and availability of fast, reliable broadband connection. The research demonstrated the impact of COVID-19 on technology needs and rate of technology adoption in real estate. They present an sneak peek into our initial findings before the full report is published in 2021.