Post Covid19, need and speed of digital transformation has accelerated. Facilities Management as a sector is going through an era of transformation partly as a result of Covid19, stress on bottom line and largely as an outcome of the intent to create differentiator and win better business. Paul Bogan, Chief Data Officer at SERCO ME joins us for this session and is going to give us insights into what his approach is and some of the mega trends he sees in this space going forward.