2022 will be a year of change for the facilities management (FM) services sector, shaped by COVID-19 recovery plans, ESG pressures and technology innovation. This presentation draws on the latest Verdantix research to explore why the time is right for services firms to invest in a new phase of digital transformation to drive new efficiencies and more sustainable services. The Presentation Will Explore: What new challenges does the FM services industry face? Is the FM services sector ready for a new wave of digital transformation? What are the key enablers for a digital transformation? What should my action plan look like?