02:50 - 03:20, 23rd Feb 2022

Revolutionising The Retail Experience And Enticing Consumers Into Retail Spaces

Aleks Zids
Session Description
Transforming AI chatbots/concierges into recommendation engines based on personalised inputs, helping customers find the best deals Sharing demographic data like gender, age and ethnicity (via facial recognition) with tenants for great insights into consumers Creating a streamlined or ‘theatrical’ shopping centre experience to make in-person retail competitive with shopping online

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